Delete your KashPadhai account

How to request deletion

1. Email support@kashassist.com with the subject "Delete my KashPadhai account".
2. Write your registered WhatsApp / mobile number in the email (the number you log in with).
3. We confirm the request on that WhatsApp number to make sure it is really you.
4. Your account and data are permanently deleted within 7 days, and we email you once it's done.

Data that is deleted

Your questions and answers (chat history), voice-note transcripts, spoken-answer audio, study streak and referral data, language choice, WhatsApp link and login sessions on all devices.

Data that is kept, and for how long

Only payment transaction records for Pro plan purchases (amount, date, payment ID) are kept for up to 8 years, as required by Indian tax and accounting law. They are not used for any other purpose. Nothing else is kept.

Delete only some data

You can delete individual customers, purchases and messages inside the app at any time, or email us to delete specific data without closing your account.